This Privacy Policy explains how information is handled when you use Subua, a plant identification and care utility that helps users capture plant photos, review likely plant matches, save care cards, set watering reminders, and keep simple growth notes.
1. Information You Choose to Provide
Subua may process information that you actively add while using the app. This can include plant photos selected from your library or captured with the camera, plant names or labels you save, care reminders, watering status, growth notes, and other text you enter in connection with a plant record.
Camera and photo access are used only when you choose to scan a plant or select an image. You can deny or later change these permissions in your device settings, though some plant identification features may not work without access to the relevant permission.
2. Device, Purchase, and App Operation Data
The app may use basic device and app operation information needed to run, troubleshoot, secure, and improve the service. This may include app version, device type, language or region settings, crash or performance signals, and general interaction events.
If you make an in-app purchase, Apple or the App Store processes the payment. Subua may receive purchase status, product identifiers, and entitlement information needed to unlock purchased content or restore purchases. We do not receive your full payment card details from Apple.
3. How Plant Information Is Used
Plant photos and care records are used to provide the features you request, such as producing likely plant identification results, showing care guidance, creating watering reminders, saving growth history, and restoring your saved plant workspace when you return to the app.
Identification results, care suggestions, and reminders are informational and may be approximate. You should use your own judgment when caring for plants, especially for rare, toxic, outdoor, or high-value plants.
4. Local Records and Retention
Some plant cards, images, reminders, and growth notes may be stored locally on your device so the app can reopen your plant shelf and care timeline. Locally stored data remains on the device unless it is removed by you, cleared through app controls, or removed when the app is uninstalled.
Where account, logout, or deletion controls are made available in the app, those controls are intended to clear the relevant app access state and local plant records associated with the app experience. App Store purchase records remain managed by Apple and may still be used for purchase restoration.
5. Service Providers and Platform Services
We may rely on platform providers and technical service providers for functions such as hosting, analytics, crash reporting, purchase validation, fraud prevention, customer support, or basic app operations. These providers are expected to process information only as needed to provide their services to us or to comply with legal obligations.
Apple, the App Store, and your operating system may separately process information under their own terms and privacy policies when you download the app, manage permissions, make purchases, or use platform services.
6. Sharing and Legal Requirements
We do not sell your personal information. We may disclose limited information when necessary to operate the app, respond to support requests, comply with law, protect rights and safety, investigate misuse, or complete a business transaction involving the app.
7. Your Choices
- You may choose whether to grant camera or photo library access.
- You may edit or delete local plant records within the app where those controls are available.
- You may uninstall the app to remove locally stored app data from your device, subject to normal device and backup behavior.
- You may use App Store restore-purchase controls for eligible in-app purchases.
8. Children
Subua is intended for general audiences and is not directed to children under 13 or the minimum age required by local law. If you believe a child has provided personal information through the app, please contact us so we can review the request.
9. Security and International Use
We use reasonable administrative and technical measures designed to protect information handled through the app. No method of storage or transmission is perfectly secure, and we cannot guarantee absolute security.
The app may be used in different regions, and service providers may process information in locations outside your country or region. Where required, we rely on appropriate legal mechanisms for such processing.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be identified by a revised date and will apply when made available through the app or related website.
11. Contact
For privacy questions or requests, contact us at [email protected].